I recently moved out, when will my security deposit be returned?

Your apartment will be inspected shortly after you move out. Expenses incurred from damage to the unit will be deducted from your security deposit, with the exception of ordinary wear and tear. The following actions will lead to charges deducted from your security deposit: not returning apartment keys, leaving furniture or personal belongings in the apartment, painting the apartment custom colors, taking kitchen appliances, missing kitchen and bathroom hardware and/or light fixtures, leaving large holes in the walls [a reasonable number of pin or nail holes are excepted], owing back-rent, leaving the apartment in any other condition than empty of all your personal belongings and ‘broom-clean.’ For apartments located in the Village, Soho, and Chelsea, keys should be left in our Drop Box. Please be aware, there is a special assessment for failing to return mailbox keys as your failure to do so will require us to send a locksmith after you vacate. For all other apartments, keys should be left in your Freezer or with the Superintendent. You security deposit will be returned 4-6 weeks after you vacate. You must provide [email protected] with your new mailing address. If you have any further questions regarding your security deposit, please contact us.


Read our web accessibility statement