What if there is an emergency?

If there is a true emergency, such as no heat or hot water, and our office is closed, you should:

  1. Call our office at 212-243-7757
  2. Press 8 for an emergency
  3. Leave a message with your name, apartment and phone number in the mailbox for the superintendent of your building.

This will automatically send a page to both the superintendent as well as a member of our managerial staff. The emergency voice mail system is intended for time-sensitive emergencies only. Any repair non-emergency requests should please be reported by emailing [email protected] or calling our office during ordinary business hours (212) 243-7757.



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