If there is a true emergency, such as no heat or hot water, and our office is closed, you should:
- Call our office at 212-243-7757
- Press 8 for an emergency
- Leave a message with your name, apartment and phone number in the mailbox for the superintendent of your building.
This will automatically send a page to both the superintendent as well as a member of our managerial staff. The emergency voice mail system is intended for time-sensitive emergencies only. Any repair non-emergency requests should please be reported by emailing [email protected] or calling our office during ordinary business hours (212) 243-7757.