As a safety precaution, windows should be washed only from the inside of your apartment. If you would like the outside to be cleaned, we can arrange this for you by appointment.

Although we are constantly refinishing floors, we will never do so while an apartment is occupied. The wood dust created by the sanding process makes it prohibitively disruptive for tenants.

If the apartment is rent stabilized or rent controlled, new appliances are available upon request. One-fortieth the cost of said appliances and installation will be applied to increase the rent pursuant to applicable law. If you have a free market apartment, we will install new appliances on an individual case basis. Decisions are made based upon the age, function and aesthetic appearance of current appliances.

Please contact zade@nysmi.com to get new mailbox keys.

Bed Bugs are tiny red dot’s usually found on beds. They can leave a series of bite marks that may appear like a rash. If you have reason to believe that your apartment may be infected with bedbugs, contact us to set up an inspection by our bedbug specialists. If they find evidence of bedbugs, we will send a team to help alleviate this problem. Successful eradication of bedbugs requires tenant cooperation and compliance with extermination directives. Superior Management Incorporated maintains bedbug-free buildings. If bedbug warnings occur, we take immediate corrective action.

 
The following is our standard bedbug treatment protocol: All open crevices in molding and sheetrock must be caulked; mattresses are wrapped in special bedbug-free material; door sweeps are placed at the front entrance to prevent bedbug migration; bedbug prone areas must be sprayed regularly.

Bed Bug Mattress Disposal (NYC LAW)
A new law that just came into effect requires that all mattresses be wrapped in plastic when being discarded and is enforced by a $ 100.00 fine.

Link to NYC Law on Bedbugs

Link to Mattress Disposal Bag Examples

NYC Guide to Preventing and Getting Rid of Bed Bugs Safely

Give us an opportunity to eradicate the pests. We have exterminators who visit each of our properties at least once a month. In addition, we can set up private appointments, upon request, if further treatment is required. Email Zade@nysmi.com to set up an exterminator appointment and for our handy-man to do mouse patrols. Also, please protect your apartment from pests by not leaving food out on counters & keeping your apartment clean. We aim to make your living accommodations as safe and comfortable as possible.

You can submit a request through our website, or call 212 – 243 – 7757, or email Zade@nysmi.com.

We are not responsible for the maintenance of window screens. If you want window screens you can purchase relatively inexpensive adjustable ones here, similar product is also offered at the Chelsea Home Depot and Bed Bath & Beyond.